PRODUCT
Zycoo CooCenter-S30 30 Agents Call Center
PRICE: CONTACT US NOW
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AVAILABLE.: YES
CooCenter-S30 is a 30 agents Call Center Appliance, provides call center, IP PBX, CRM applications, a high efficient solution for SMB to handle customer relationship management, and features as easy to implement, maintain and use.CooCenter-S30 comes with max. 8 x GSM or FXS lines or 2 x PRI ports. Applied…
See full description
See full description
CooCenter-S30 is a 30 agents Call Center Appliance, provides call center, IP PBX, CRM applications, a high efficient solution for SMB to handle customer relationship management, and features as easy to implement, maintain and use.
CooCenter-S30 comes with max. 8 x GSM or FXS lines or 2 x PRI ports. Applied with WebRTC technology to support Window Pop-up, CRM, ACD, statistic reports. Greatly saves operation cost and improves productivity for business marketing, after-sales service, product promotion and communication management.
Features
- Call Center Features
- Window Pop-up
- Agent SIP login
- WebRTC Agent login
- ACD
- SmartDID
- Voicemail
- Call Queue
- Custom Worksheet
- Click-To-Dial
- Conference Call
- Auto Dial
- Satisfaction survey
- Statistic reports
- Customize CRM
- IVR
- Recording Playback
- Remote Agent login
- PBX Features
- Caller ID
- Video Call
- Paging and Intercom
- Smart DID
- DISA
- Multi-language
- Voicemail to Email
- IVR
- Call Recording
- Three-way Conference
- Conference Call
- Phone Provisioning
- Blacklist
- BLF
- Feature Codes
- DDNS
- DID
- PIN Code Access
- SIP Trunks
- Forward/Park/Route/Transfer/Hold/Waiting
- Codecs & Protocol
- Audio Codecs: G.722, G.711 (a-law,u-law), G.729,G.726,GSM,Speex
- Video Codecs: H.261, H.263, H.263+, H.264
- Protocols: SIP (RFC3261), IAX2
- DTMF:RFC2833,SIP INFO,In-band
- System Capacity
- 60 x SIP Extensions
- Storage: 16GB On board EMMC +500GB Surveillance Hard Drive
- 4GB DDR3L
- External USB Storage (Max 1TB, Portable HDD requires using own PSU)
- 30 Agents (WebRTC or SIP)
- Network
- IPV4 & IPV6
- DHCP Server
- Firewall
- UDP/TCP/TLS
- VLAN
- IP Assignment(Static/DHCP/PPPoE)
- VPN Client (L2TP / PPTP / Open VPN / N2N
Technical Specification
- Hardware Specification
- Intel Dual-core 2.41GHz CPU
- 4GB DDR3L
- 16GB on board EMMC
- 2 x 1000Mbps Ethernet Ports
- USB 3.0 + USB 2.0 (Extended Storage)
- HDMI (High-definition Multimedia Interface)
- 2 x Modules Slots
- 500GB HDD
- Power: AC 100~240v, 50/60A, 1.5A max
- Environment
- Working Temperature: 0 °C ~ 40 °C
- Storage Temperature: -20 °C ~ 55 °C
- Humidity: 5 ~ 95%Non-condensing
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